Jinport Terms and Conditions

1. About these Terms

1.1 These Terms and Conditions (Terms) govern access to and use of the website at jinport.com and the Jinport platform, operated by Zaryan Property Pty Ltd (ABN 62 660 433 992) trading as Jinport (Jinport, we, us or our).

1.2 You means the business that holds the account. Any individual who accepts these Terms or acts on the platform for that business confirms that they are authorised to do so and to bind the business.

1.3 You accept these Terms when you agree to them on registration or through another acceptance step on the platform. If you opened an account before the effective date, these Terms apply from when you accept them on the platform. If you do not agree, do not register or use the platform.

1.4 Each order is also governed by the accepted quotation and by Jiashan's invoice and trade terms (together, the Transaction Documents). Our Privacy Policy (jinport.com/privacy) explains how we handle personal information.

1.5 If you are an approved referrer, your referral activity is governed by your signed Referrer Agreement (jinport.com/referrer-terms). These Terms apply to referrers only for general use of the platform.

2. Eligibility

2.1 The platform is for business use only. Purchases must be for resale, manufacturing, distribution or another genuine business purpose, and not for personal, domestic or household use. The platform is not available to individuals acting in a personal capacity.

2.2 To register, you must operate a legally established business, provide its registration and tax identification details (for example an ABN or ACN, NZBN, EIN, UEN or a European company number), be at least 18 years old, be authorised to bind the business, and give accurate, complete and current information.

2.3 Jinport serves buyers in Australia, New Zealand, the United States, Europe and Singapore. Businesses in other countries may open an account, but opening an account does not mean a trade credit line or any order is available in that country.

2.4 Jiashan sets its own eligibility criteria for trade credit lines, which it may change from time to time. Under its current criteria, Jiashan does not offer trade credit lines to businesses with a director or shareholder who is a national of the People's Republic of China.

2.5 Opening an account is separate from approval of a trade credit line. An approved trade credit line is required before you can place an order or request a quotation.

2.6 We may decline a registration or decline to progress an application at our discretion. We are not required to give reasons where that would be inappropriate or unlawful.

3. Jinport and Jiashan

3.1 Jinport operates the platform. We handle onboarding, coordinate applications and communications, prepare and check quotations, confirm payments against funds received and administer orders.

3.2 Jinport is not a bank, does not take deposits, and does not lend money, provide credit or arrange finance in its own right.

3.3 Jiashan Luoxing Wenxing Supply Chain Management Co., Ltd (Jiashan), our supply chain partner in China, is the seller of the goods to you and the provider of your trade credit line. Jiashan buys the goods from the manufacturer, pays the manufacturer in full and supplies the goods to you on deferred payment terms under the Transaction Documents.

3.4 Jinport works with related entities and commercial partners in operating the platform and the arrangement with Jiashan. They may assist with onboarding, coordinating applications, communications and administration. They are not the seller of the goods or the provider of your trade credit line.

3.5 Unless we expressly agree in writing, Jinport is not the seller, manufacturer, carrier, insurer, customs broker or importer of record for any goods.

4. Applications and approval

4.1 You apply for a trade credit line once, through your dashboard. An application may require business and ownership details, a website and company profile, a description of your business, financial information and trading history, the amount and terms you are requesting, and supplier, product and order information.

4.2 The published criteria generally include at least one year of trading, current trading and a clear credit history (no bankruptcy, administration or tax debts). Businesses trading for less than three years may need to provide more information, such as financial statements, bank statements or customer contracts.

4.3 Trade credit lines are available from US$40,000. Applications for more than US$2,000,000 take longer to assess.

4.4 Jiashan assesses applications in China under the laws of the People's Republic of China and its own requirements. Its decision may depend on approvals from third parties it uses, such as credit insurers. We may ask you for further information on Jiashan's behalf.

4.5 Approval, the approved amount and the terms offered are not guaranteed. Due to demand, processing times may vary. An indicative amount, preliminary view or platform message is not an approval.

4.6 You must tell us promptly about any material change to the information you have supplied, including a change in ownership, directors, financial position or trading activity.

4.7 Jiashan may review, reduce, suspend or withdraw a trade credit line under the Transaction Documents. Any such decision is made by Jiashan.

5. Quotations and orders

5.1 Once approved, you may place an order from the product list or request a quotation for custom or project requirements and attach your files.

5.2 Prices, freight and insurance estimates and totals shown before a quotation are indicative only. Placing an order or requesting a quotation does not create a binding purchase, a deposit obligation or any use of your trade credit line.

5.3 We confirm final prices with Jiashan. Each quotation is issued by Jiashan as seller, with Jiashan's invoice and trade terms, and is checked and signed off by a senior Jinport administrator before you receive it.

5.4 Quotations are valid for 30 days unless the quotation states otherwise. A revised quotation replaces the earlier version and comes with an updated Jiashan invoice.

5.5 Before accepting, you must check the goods, specifications, quantities, prices, service fee, shipping basis, destination and payment terms. You may accept a quotation, ask for changes or decline it, and you may withdraw a request before acceptance.

5.6 Accepting a quotation confirms the order with Jiashan, uses the corresponding amount of your trade credit line and starts the deposit period. Only a person with authority to bind your business may accept a quotation. You must also complete any further acceptance step that Jiashan's trade terms require.

5.7 Once you have applied for a trade credit line, you may propose your own Chinese supplier through the dashboard. We are not obliged to verify or list a proposed supplier.

6. Transaction Documents

6.1 The Transaction Documents set out the parties, goods, prices, deposit and balance, delivery terms, risk and ownership, cancellation and refunds, defects and claims, and what happens if a payment is missed.

6.2 On matters concerning the supply of goods and your trade credit line, Jiashan's trade terms prevail over these Terms. These Terms govern Jinport's platform services.

6.3 No property security or personal guarantee is required, nothing is registered over your business, and neither these Terms nor the platform authorise direct debits from your bank account.

7. Service fee, currency and taxes

7.1 The Jinport service fee is 4.5% of the order value. The order value includes goods, freight, insurance and any other agreed costs on the quotation. The fee is shown as its own line before you accept, and is added before the deposit and balance are calculated.

7.2 Where a promotional or different rate applies to an order, that order keeps the rate it was priced at. A later change in rates does not affect an accepted order.

7.3 Any other fees are disclosed before you incur them, either on the platform or in the Transaction Documents.

7.4 All prices, quotations and payments are in US dollars. Your own bank's conversion, transfer and intermediary charges are your responsibility, and you must ensure the full invoiced amount is received.

7.5 Import duties, tariffs, import taxes, customs clearance and local delivery are your responsibility under both CIF and Ex Works.

7.6 The quotation or invoice will show whether any tax on the service fee or another charge is included or payable in addition. Each party is responsible for its own taxes.

8. Deposit

8.1 The deposit is 20% of the order total (order value plus service fee), unless your approved terms state a different percentage.

8.2 The deposit is due within 14 days of accepting the quotation. The deadline is shown on the order.

8.3 You pay by bank transfer using the payment details on Jiashan's invoice, then upload the transfer receipt in your dashboard. Deposits may be paid in instalments, but the full deposit must be received by the deadline.

8.4 A receipt shows that a transfer was sent, not that funds have arrived. We check every payment against funds received before confirming it.

8.5 Once the full deposit is confirmed, the manufacturer is paid in full and production starts.

8.6 We send email reminders before a deposit is due. Not receiving a reminder does not change the deadline.

8.7 If the full deposit is not received by the deadline, the order may be cancelled after a person at Jinport reviews it. Orders are not cancelled automatically. Refunds and costs on cancellation are governed by the Transaction Documents.

9. Shipping and balance

9.1 The balance is 80% of the order total, unless your approved terms state otherwise.

9.2 CIF: freight and cargo insurance (at minimum cover) to the named destination port are included in the quotation. The balance is due 60 days from the day the goods arrive at the destination port.

9.3 Ex Works: the goods are made available at the named collection point and you arrange and pay for your own freight and insurance. The balance is due 90 days, starting the day after the manufacturer confirms the goods are ready for collection.

9.4 Customs clearance delays do not pause or extend these periods. Only Jiashan can agree an extension.

9.5 You pay the balance by bank transfer using the details on Jiashan's invoice and upload the receipt. Early or part payments are allowed under Jiashan's trade terms.

9.6 While any balance is overdue, including where it has been part paid, you may place orders and request quotations but cannot accept a new quotation until the overdue amount is settled.

9.7 When an order is settled in full and confirmed, that amount becomes available again on your trade credit line, subject to its approved terms.

9.8 The consequences of a missed payment are set out in Jiashan's trade terms. These Terms do not impose any additional charge.

10. Goods, delivery and compliance

10.1 Delivery, risk and ownership are governed by the shipping basis and the Transaction Documents, not by when you pay.

10.2 You are responsible for identifying and meeting all destination country requirements for the goods, including permits, standards, certifications, testing and labelling, before you accept a quotation.

10.3 CIF insurance provides the stated cover only. You should arrange additional cover if you need it.

10.4 Production and delivery dates are estimates unless expressly agreed as binding. Claims for delay, non-delivery, defects or shortages are made under the Transaction Documents. We may help coordinate communications, but we do not take on Jiashan's, the manufacturer's or any carrier's obligations.

11. Accounts, teams and security

11.1 You must keep account credentials secure and limit access to authorised people. You are responsible for the team roles you assign and for removing access promptly when someone is no longer authorised.

11.2 If a user belongs to more than one company account, they must select the correct company before applying, accepting a quotation or taking any other action.

11.3 You are responsible for activity carried out through your account by your users. Tell us promptly at [email protected] about any suspected unauthorised access or fraud. We may require verification before changing company details, bank details, ownership or authorised users.

12. Lawful use

12.1 You must use the platform only for genuine, lawful business transactions and must not:

• give false or misleading business, financial, identity or transaction information;
• misrepresent goods, invoices, shipments or values;
• use the platform for fraud, money laundering, sanctions evasion or any other unlawful purpose; or
• interfere with the platform's security or access information you are not authorised to see.

12.2 You must comply with all laws that apply to you, including trade, customs, export control, sanctions, anti-bribery and anti-money laundering laws. We may request information for compliance purposes and may pause any application, quotation or order while a legal, security or fraud concern is investigated.

13. Privacy and information sharing

13.1 We handle personal information in accordance with our Privacy Policy (jinport.com/privacy).

13.2 Information reasonably needed for assessment, transactions and compliance is shared with Jiashan, the relevant manufacturer, our related entities and commercial partners, our service providers and professional advisers, and authorities where required by law. Information may be handled in Australia, China, the United States and other countries where those recipients operate.

13.3 If you provide personal information about another person, such as a director or employee, you must be entitled to do so and must tell them about our Privacy Policy.

13.4 If your business was introduced by an approved referrer, we may tell that referrer your business name, order references, their referral fees and order status. We do not share your invoices, items, suppliers, prices, application documents or receipts with them.

14. Confidentiality and intellectual property

14.1 Each party must keep the other's non-public business, financial and transaction information confidential and use it only for the purposes of the platform and your orders. Disclosure is permitted to personnel, advisers and transaction parties who need it and are bound by confidentiality, or where required by law.

14.2 Jinport and its licensors own the platform, its software, content and branding. You may use them only for your own business use of the platform.

14.3 You keep ownership of materials you upload and permit us to use them as needed to operate the platform, administer applications and orders, and meet legal obligations. We will not use your name or logo in marketing without your permission.

15. Platform availability and general information

15.1 We provide the platform with reasonable care and skill. Access may be interrupted by maintenance, technical problems or events beyond our reasonable control. Where practicable, we will give notice of planned interruptions.

15.2 Information on the website and platform is general in nature and is not legal, tax, customs or financial advice. You should obtain independent advice for your business.

16. Liability

16.1 Non-excludable rights. Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term implied or imposed by law (including the Australian Consumer Law), that cannot lawfully be excluded, restricted or modified.

16.2 Third parties. Jinport is not liable for any act or omission of Jiashan, any manufacturer, carrier, insurer, customs authority or other third party, or for any obligation of theirs that Jinport has not expressly assumed. This does not limit Jinport's liability for its own conduct.

16.3 Consequential loss. To the extent permitted by law, neither party is liable to the other for any indirect or consequential loss, or for loss of profit, revenue, business opportunity, goodwill or data, however arising. This clause does not limit your liability under clause 17 or for breach of clause 12.

16.4 Liability cap. To the extent permitted by law, Jinport's total aggregate liability arising out of or in connection with these Terms and the platform, whether in contract, tort (including negligence), under statute or otherwise, is limited to the total Jinport service fees charged on your orders in the 12 months before the event giving rise to the claim.

16.5 Statutory guarantees. Where a guarantee under the Australian Consumer Law applies to our services and our liability can be limited, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

16.6 Exceptions. Clauses 16.3 and 16.4 do not limit Jinport's liability for its fraud or wilful misconduct.

16.7 Each party's liability is reduced to the extent the other party, or its personnel, caused or contributed to the loss.

17. Indemnity

17.1 You indemnify Jinport against any loss, liability, claim, cost or expense (including reasonable legal costs) arising from:

• (a) your breach of these Terms;
• (b) any false or misleading information you or your users provide;
• (c) any fraudulent or unlawful use of the platform by you or your users; or
• (d) any third party claim relating to goods you import, use or resell, including claims concerning product safety, standards, labelling or intellectual property.

17.2 Your liability under this clause is reduced to the extent the loss was caused by Jinport's negligence, breach or misconduct.

18. Suspension and closure

18.1 We may suspend or restrict your account, or pause or decline to progress any application, quotation or order, if we reasonably consider it necessary because:

• (a) you have breached these Terms;
• (b) we suspect fraud, misuse or a security risk;
• (c) Jiashan has suspended, reduced or withdrawn your trade credit line;
• (d) a law, sanction or regulator requires it; or
• (e) continuing would expose Jinport, Jiashan or other users to material risk.

18.2 Where practicable and lawful, we will tell you the reason and give you an opportunity to resolve the issue. We may act immediately where delay would increase the risk or breach a legal obligation.

18.3 We may close your account for a material breach that you have not remedied within 10 business days of our notice, or immediately for fraud or where required by law. We may also close an inactive account, or close any account on 30 days' notice.

18.4 You may ask us to close your account at any time.

18.5 Suspension or closure does not cancel accepted orders or change your payment obligations under the Transaction Documents. Where lawful, we will give you access to the records you need for any outstanding order.

19. Changes to these Terms

19.1 We may update these Terms to reflect changes in law, the platform, security or our operations. We will give you reasonable notice of material changes by email or through the platform, and will ask you to accept them where the law requires or the change warrants it.

19.2 A change does not affect an accepted quotation, invoice, service fee or payment schedule already in place. If you do not accept a change, you may close your account; existing orders remain governed by their agreed terms.

20. Complaints and disputes

20.1 You can raise a complaint through your dashboard or by emailing [email protected]. We will investigate and respond within a reasonable time. Where the issue concerns Jiashan or a manufacturer, we will help coordinate communications, but we cannot guarantee their response or a particular outcome.

20.2 Before starting court proceedings (other than for urgent relief), each party must try in good faith to resolve the dispute through discussion for at least 15 business days. The parties may agree to mediation.

21. Governing law

21.1 These Terms are governed by the laws of Victoria, Australia. Each party submits to the exclusive jurisdiction of the courts of Victoria and the courts that hear appeals from them. This applies to customers in every country, subject only to any law that cannot be excluded.

21.2 Jiashan's trade terms specify the law and dispute process that apply to the supply of goods and your trade credit line. They do not change the law governing these Terms.

22. General

22.1 If any provision is invalid or unenforceable, it is severed to that extent and the rest of these Terms continue. A failure or delay in enforcing a right is not a waiver.

22.2 You may not assign or transfer your rights under these Terms without our consent. We may assign or novate these Terms to a related entity or to a purchaser of the platform business by giving you notice, provided your rights are not materially reduced.

22.3 Notices may be given through the platform or by email to the address nominated for your account. You must keep your contact details current.

22.4 These Terms are written in English. If they are translated, the English version prevails to the extent permitted by law.

23. Contact

Zaryan Property Pty Ltd (ABN 62 660 433 992) trading as Jinport

Legal matters: [email protected] | Accounts and orders: [email protected] | Website: jinport.com/contact